Shipping policy

Shipping Policy

Fresh Brownies. Carefully Packed. Delivered to Your Door.

At The Baking Baker, we believe the brownie experience starts the moment you place your order. We carefully package every order to help ensure your brownies arrive fresh, delicious, and ready to enjoy.

Processing Times

Orders are typically processed and shipped within 2–3 business days. Orders placed on weekends or holidays will begin processing on the next business day.

Because our brownies are made fresh, please allow adequate time for baking, packaging, and preparation before your order ships.

Shipping

We currently ship orders within the United States using our available shipping carriers and services.

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

Delivery times can vary depending on the shipping method selected, destination, weather, holidays, and carrier delays. Estimated delivery dates are not guaranteed.

Shipping Delays

Once an order has been shipped, The Baking Baker is not responsible for delays caused by the shipping carrier, severe weather, holidays, incorrect or incomplete shipping addresses, or circumstances outside of our control.

If your package is delayed, please use the tracking information provided to monitor its progress. We're happy to help you locate your shipment when possible.

Incorrect Shipping Addresses

Please double-check your shipping information before completing your purchase.

If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply to resend the order.

Warm Weather

Chocolate brownies can be affected by heat during transit. We take reasonable precautions when packaging orders, but we cannot control temperatures once a package is in the hands of the carrier.

During periods of extreme heat, customers should monitor tracking information and retrieve packages as soon as possible after delivery.

Damaged Packages

If your brownies arrive damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the brownies and shipping packaging.

Please see our Return & Refund Policy for more information regarding damaged orders.

Questions About Your Order?

We're here to help. If you have questions about your shipment, please contact us at [YOUR EMAIL ADDRESS] and include your order number so we can assist you as quickly as possible.

Thank you for choosing The Baking Baker. We appreciate your business—and we hope your brownies don't last long!